Privacy Policy

AhopeZ Innovations (hereinafter referred to as "we," "us," or "our") operates the Kallapotti platform and its related applications. This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you:

• Personal Information: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you, including names, email addresses, phone numbers, and business contact details.
• Transactional Data: We collect information related to your subscriptions, invoices, and payments. This includes billing history and plan details.
• Usage Data: We may also collect information on how the Service is accessed and used ("Usage Data"). This includes your IP address, browser type, device information, and time spent on our platform.

Financial Data & Third-Party Payments

For paid services, we use third-party payment processors (e.g., BillDesk). We do **not** store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.

How We Use Your Information

Your information is used for the following purposes:

• To provide, maintain, and notify you about changes to our Service.
• To process payments and manage your account subscriptions.
• To provide customer support and respond to your inquiries.
• To gather analysis or valuable information so that we can improve our Service.
• To monitor the usage of our Service and detect or prevent technical issues.

Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

Data Sharing & Disclosure

We do not sell your personal data. We may disclose your personal data in the following situations:

• To comply with a legal obligation or protect against legal liability.
• To service providers who perform operations on our behalf (e.g., hosting, payments).

Data Security

The security of your data is important to us. We implement industry-standard security measures, including TLS/SSL encryption and access controls, to protect your information. However, no method of transmission over the Internet is 100% secure.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.

Your Rights

You have the right to access, update, or request the deletion of your personal data at any time. If you wish to exercise these rights, please contact our support team via support@kallapotti.com.