Frequently Asked Questions

Question 1

What is Kallapotti?

Accepted Answer

Kallapotti is an enterprise-grade billing, inventory, and point-of-sale (POS) software built for all types of businesses in India — from retail grocery shops and restaurants to medical stores and supermarkets. It is developed by AhopeZ Innovations and supports GST-compliant invoicing, multi-terminal billing, real-time inventory tracking, and cloud-based access.

Question 2

Who is Kallapotti designed for?

Accepted Answer

Kallapotti is designed for a wide range of businesses including grocery stores, restaurants, bakeries, hotels, medical shops, mobile shops, supermarkets, and any retail or food service business that needs efficient billing, inventory, and reporting tools.

Question 3

Is there a free trial?

Accepted Answer

Yes! Every plan comes with a 14-day free trial. No credit card is required to start. You only pay after your trial ends and you choose to continue.

Question 4

Is Kallapotti GST-compliant?

Accepted Answer

Absolutely. Kallapotti is fully GST-compliant. It calculates taxes automatically on every transaction, generates GSTR-1, GSTR-3B, and HSN-wise reports, and supports e-invoicing. You can file your GST returns directly using the reports generated by Kallapotti.

Question 5

How fast can I generate an invoice?

Accepted Answer

With Kallapotti, you can create a professional, GST-compliant invoice in under 10 seconds. The system auto-fills customer details, applies item-level and bill-level discounts, and calculates taxes automatically. You can then print or share it via WhatsApp, email, or SMS instantly.

Question 6

Does Kallapotti support multiple billing terminals?

Accepted Answer

Yes. Kallapotti supports multi-terminal billing, allowing you to run multiple billing counters on different devices simultaneously with real-time synchronization.

Question 7

Does Kallapotti support real-time inventory tracking?

Accepted Answer

Yes. Kallapotti provides real-time stock tracking. Every sale, purchase, or stock adjustment is reflected immediately across all your devices. You can set low-stock alerts to be notified when items need to be reordered.

Question 8

What are the pricing plans for Kallapotti?

Accepted Answer

Kallapotti offers three plans: Bronze (₹499/month) for small businesses, Silver (₹999/month) for growing businesses, and Gold (₹1499/month) for large operations. Yearly plans offer 20% savings. All plans include a 14-day free trial.

Question 9

Can I switch plans later?

Accepted Answer

Yes, you can upgrade or downgrade your plan at any time. Changes take effect at the start of your next billing cycle. There are no penalties or fees for switching plans.

Question 10

Are there any hidden fees or per-transaction charges?

Accepted Answer

No. Kallapotti charges a flat monthly or yearly subscription fee. There are absolutely zero per-transaction fees or hidden charges.

Question 11

Is my data secure on Kallapotti?

Accepted Answer

Yes. Kallapotti uses industry-standard TLS/SSL encryption for all data in transit and AES-256 encryption for data at rest. Your business data is automatically backed up to secure cloud servers daily.

Question 12

What kind of customer support do you offer?

Accepted Answer

Kallapotti offers comprehensive support including email support (support@kallapotti.com), phone support (+91 9363727215), and remote assistance. Premium plan users receive 24/7 dedicated support.

Question 13

Does Kallapotti work without internet?

Accepted Answer

Kallapotti is primarily a cloud-based solution. However, the Windows desktop application supports limited offline mode, allowing you to continue billing even without internet. Data syncs automatically once the connection is restored.

Question 14

Does Kallapotti support barcode scanning?

Accepted Answer

Yes. Kallapotti supports barcode scanning for fast item lookup during billing. You can scan product barcodes using a USB or Bluetooth barcode scanner, or use the mobile camera for scanning.

Question 15

Can I manage multiple warehouses or stores?

Accepted Answer

Yes. Kallapotti supports multi-location management. You can manage inventory, sales, and staff across multiple stores or warehouses from a centralized cloud dashboard.

General

Billing & Invoicing

Inventory & Stock

Pricing & Plans

Technical & Support

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